• Terms of Service

    Effective Date: November 19, 2025

    Welcome to Cici & Jiajia, a brand of ArteModa Dynamics INC (“we”, “us”, or “our”). By accessing or using our website https://cicandijajia.com (“Site”) and/or placing an order, you agree to these Terms.

    1. Orders & Payment

    By placing an order on the Site, you agree to pay the stated price in USD and any applicable taxes or duties. You must provide accurate billing and shipping information.

    2. Shipping & Returns

    Shipping Policy:

    • Order Processing Time: Once your order is placed, we will process it within 0 to 2 business days.

    • Shipping Time: After processing, your order will be shipped and is expected to arrive within 3 to 5 business days. Depending on your location within the U.S., the total shipping time (including processing) will typically be 3 to 7 business days.

    • Shipping Costs: We offer free shipping on all orders. No minimum purchase is required, and no shipping fee will be charged at checkout.

    • Order Requirements: There are no special requirements or minimum order values for shipping. Every order qualifies for the free shipping service.

    For full details on our shipping practices, please refer to our Shipping Policy.

    Return & Refund Policy:

    • Return & Exchange Eligibility: We accept returns of defective and non-defective items.

    • Product Condition: We accept returns of non-defective items that are unused.

    • Return Window: Customers have 30 days from the date of delivery to request a return or exchange.

    • Return Method & Costs:

      • Method: By mail (shipping the item back to us).

      • Return Shipping Cost: Customer is responsible for the shipping cost of returns.

      • Restocking Fee: No restocking fee will be charged.

    • Refund Processing Time: Once we receive the returned item and inspect it, refunds will be processed within 7 business days.

    • Refund Method: Refunds will be issued to the original payment method used for purchase.

    • Exchange Details: For exchanges, we will ship the replacement item once we have received your returned item and verified its condition.

    For more detailed information on returns, exchanges, and refunds, please refer to our Return & Refund Policy.

    3. Changes to Terms

    We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated “Effective Date”. Your continued use of the Site after such changes constitutes your acceptance of the updated Terms.

    4. Contact Information

    If you have questions or concerns about these Terms, you may contact us at:
    Email: support@ciciandjiajia.com
    Address: 5030 Boardwalk Drive, Suite 818, Colorado Springs, CO 80919, United States