faq

About Our Tattoos

Our tattoos are made with skin-safe, plant-based soy ink and have passed multiple certifications including FDA, CPC, SGS allergy tests, and MSDS safety reports. They’re safe enough for use on the face and neck, and gentle even for sensitive skin. They’re also:

  • Waterproof

  • Glow-in-the-dark (select styles)

  • Long-lasting (7+ days)

  • Easy to remove

  • Individually packaged—perfect for handing out at parties

  • Safe for kids and fun for adults, with a wide range of themes.

We offer over 10 themed sets tailored for various occasions and age groups:

  • For Girls: Unicorns, mermaids, butterflies, flower fairies, desserts (glow or glitter)

  • For Boys: Dinosaurs, ocean creatures, cartoon cars, sports, robots, space, bugs (glow or glitter)

  • For Parties: Gender-neutral glow-in-the-dark sets great for party favors

  • For Festivals: Glow-in-the-dark designs for music festivals and night events

  • For Bridal Showers: Elegant gold tattoos for brides and bridesmaids

Absolutely! While many designs are kid-focused, we also offer styles made for adults and party settings like music festivals and bridal showers.

All tattoos are individually packaged for hygiene and convenience—perfect for party gift bags, classroom rewards, or on-the-go fun.

How to Apply & Remove

  • Cut out the design you want.

  • Peel off the clear protective film.

  • Place the tattoo face-down on clean, dry skin.

  • Press a damp cloth or sponge over the back for 20–30 seconds.

  • Gently peel off the paper to reveal the design.

  • For best results, avoid stretching or rubbing the area for the first hour.

Yes! Our tattoos are waterproof and sweat-resistant, so you can wash your hands, play, or dance without worry. Just avoid scrubbing them directly.

Typically 5 to 7 days depending on placement and care. Areas like arms and legs last longer, while areas like hands and face may fade faster due to frequent washing.

Use one of the following:

  • Baby oil or coconut oil (recommended)

  • Rubbing alcohol

  • Soap and warm water with a bit of scrubbing
    They’re easy to clean without residue, and gentle on skin.

Yes! Many customers use our tattoos to decorate phone cases, laptops, mugs, notebooks, water bottles, shoes, and more. Just make sure the surface is clean and dry.

Safety & Certifications

Yes. Our tattoos are made with non-toxic soy-based ink, and have passed CPC certification, which means they meet the safety standards required for children’s products in the U.S.

Yes. Our tattoos are dermatologically tested and gentle enough for face and neck areas, though we recommend avoiding contact with eyes and lips.

We recommend our tattoos for ages 3+, under adult supervision—especially for very young children or when used on the face.

Our products have passed SGS allergen testing and are free of common irritants like parabens or phthalates. However, if your child has highly sensitive skin, we suggest testing on a small area first.

Orders & Shipping

We ship orders from our U.S. warehouse:
– Processing time: 0-2 business days
– Delivery time: 3-5 business days
– Shipping fee: Free shipping within the U.S.

Currently, we only ship to the United States.

Shipping only within the U.S.:
– Processing time: 0-2 business days
– Delivery time: 3-5 business days
– Free shipping

  • Once your order ships, we’ll send a shipping confirmation email with a tracking link.
    You can also log in to My Account → Orders to view the latest tracking status.
    – Processing time: U.S. orders 0-2 business days.
    – Tracking updates may take 24–72 hours to appear after the carrier receives the package.
    – Carriers: U.S. deliveries are handled by major carriers (e.g., USPS/UPS).
    – If your tracking hasn’t updated for 7 business days (U.S.) or exceeds the estimated delivery window (U.S. 3–5 business days after shipment), contact us and we’ll help.

Returns & Customer Service

United States:
– Eligible condition: new or lightly used
– Return window: within 30 days of delivery
– Return method: mail-in return
– Return shipping: Customer responsible
– Restocking fee: none
– Refund processing time: within 7 business days after we receive the returned item

If your item arrives damaged, defective, or you received the wrong product, please contact us with your order number and a photo of the issue.
– We will send a free replacement or issue a refund.
– Support available within 30 days of delivery.

  • Email: [support@ciciandjiajia.com]

  • Contact form on our [Contact Us] page
    We usually respond within 24 hours on business days.